DoubleTick alternative: own your WhatsApp CRM instead of renting it

DoubleTick is a WhatsApp sales CRM used by many Indian businesses. It is sold as a yearly plan. Teams usually look for a DoubleTick alternative when the yearly fee gets large, when they need chatbot flows that sit in an add-on, or when they want to own their setup.

This guide explains DoubleTick pricing, what adds to the bill, what to look for in a DoubleTick alternative and how Whatsen, a WhatsApp API platform with a built-in CRM that you pay for once, compares.

DoubleTick pricing explained

DoubleTick Pro is billed every year. It includes 10 agents and a monthly allowance of AI credits. Chatbot flows are an add-on, and message charges are paid from a wallet held with DoubleTick.

DoubleTick Pro vs Whatsen: five-year cost

DoubleTick vs Whatsen: features compared

What adds to a DoubleTick bill

• The yearly plan repeats for as long as you use it.
• Chatbot flows are an add-on.
• AI comes with a monthly credit limit.
• Message charges are paid from a wallet held with DoubleTick.

What to look for in a DoubleTick alternative

1. A real CRM inside WhatsApp: contacts, deals and a pipeline.
2. A shared team inbox for several people on one number.
3. Chatbot flows and AI agents included.
4. Meta's message charges billed by Meta, with no markup.
5. Your existing WhatsApp API number moves with you.
6. No yearly renewal for the platform.

Whatsen as a DoubleTick alternative

• A CRM inside your WhatsApp. Save every lead as a contact, create deals and move them through your pipeline. See open deal value at a glance.
• One inbox for the whole team. Multiple users reply from one team inbox, and you see how fast they respond.
• Follow-ups that send themselves. Automations fire the right message every time.
• Drip campaigns and segments. Long-term sequences for each lead segment, from the more tools set.
• AI agents and flows included. AI agents answer 24/7 and flows guide customers step by step.
• Pay once. Lifetime access, lifetime free updates and 1 month of tech support after setup.

DoubleTick vs Whatsen for sales teams

• Leads from ads. Leads from click-to-WhatsApp ads are saved as contacts automatically.
• Pipeline. Deals move from new lead to won, and you see open deal value at a glance.
• Follow-ups. Automations send the next message when a lead goes quiet.
• Team speed. The dashboard shows response time, so slow replies are easy to spot.
• Long-term sequences. Drip campaigns keep nurturing each lead segment.

Checklist before you switch from DoubleTick

• Export contacts, deals and pipeline stages.
• List templates with their name, text and category.
• Note the integrations you use, such as Shopify, WooCommerce or Zoho.
• Check your plan end date and wallet balance.

When DoubleTick may still suit you

If you want a hosted CRM with nothing installed and you are happy to renew every year, a subscription works. If you would rather own the platform and stop the yearly fee, compare the five-year totals above.

How to switch from DoubleTick to Whatsen

1. Export your contacts and deals, and list your message templates.
2. Use up or settle your DoubleTick wallet balance.
3. Fill the contact form. Our team calls you with the details.
4. We set up the WhatsApp API in your own Meta account and install Whatsen on your server.
5. Your existing WhatsApp API number moves to Whatsen. Templates are added and approved again.
6. You import your contacts and deals and start working. See how to move your number.