Interakt is a WhatsApp API platform used by many Indian online stores. It is sold as a subscription, and its plans are based on how many active contacts you message each month. As a contact list grows, the plan has to grow with it. That is when many businesses start looking for an Interakt alternative.
This guide explains how Interakt charges, the costs to watch, what to look for in an Interakt alternative and how Whatsen, a platform you pay for once, compares.
How Interakt pricing works
- Subscription plans. You pay every month, quarter or year for as long as you use it.
- Plans based on active contacts. Interakt counts a contact as active when at least one message is delivered to or from them in the month. A bigger list can mean a bigger plan.
- Features by plan. Higher plans add features such as WhatsApp commerce and chat automation.
- Message charges on top. Meta's per-message charges are added to the subscription.
Interakt vs Whatsen
| Interakt | Whatsen | |
|---|---|---|
| Platform fee | Recurring subscription | ₹50,000 one time |
| What raises the bill | More active contacts, higher plans | No platform fee after year one |
| AI agents and chatbot flows | Depends on plan | Included |
| Team members | Depends on plan | Multiple users included |
| Updates | Included while you pay | Free for life |
| Meta message charges | Added through the platform | Billed by Meta to your card |
| Where it runs | Interakt's servers | Your own server, in your own Meta account |
How other platforms compare with Whatsen
For reference, here is the five-year platform cost of AiSensy Pro, DoubleTick Pro and Wati Pro next to Whatsen.
| AiSensy Pro | DoubleTick Pro | Wati Pro | Whatsen | |
|---|---|---|---|---|
| Platform fee | ₹34,560 / year | ₹1,10,400 / year | ₹77,988 / year (₹6,499/month) | ₹50,000 one time |
| AI agent | Add-on: ₹14,580 / year | Included (3,500 AI credits/month) | Included (2 AI agents, 5,000 AI credits) | Included |
| Chatbot flows | Add-on: ₹27,000 / year | Add-on | Automation triggers: 2,000 | Included |
| Team members | 1 owner + 5 agents, then ₹750/seat/month | 10 agents | 5 users, then ₹1,299/user/month | Multiple users included |
| Year 1 total | ₹76,140 | ₹1,10,400+ | ₹77,988 | ₹50,000 |
| Every year after | ₹76,140 | ₹1,10,400+ | ₹77,988 | ₹0 platform fee |
| 5-year total | ₹3,80,700 | ₹5,52,000+ | ₹3,89,940 | ₹50,000 |
| Updates | Included while you pay | Included while you pay | Included while you pay | Free for life |
| Meta message charges | Prepaid wallet with AiSensy | Wallet with DoubleTick | Charged extra for template messages | Billed by Meta to your card |
Work out your own five-year Interakt cost
- Take your current Interakt plan price for one year, including any add-ons.
- Add the cost of moving to a higher plan as your active contacts grow.
- Multiply by five.
- Compare the total with Whatsen's one-time price in the table above.
What to look for in an Interakt alternative
- A price that does not depend on your number of contacts.
- Shopify and WooCommerce integration for order updates.
- Broadcasts with scheduling and retargeting.
- AI agents and chatbot flows included.
- A team inbox for several people on one number.
- Your existing WhatsApp API number moving with you.
Whatsen as an Interakt alternative
- Built for stores. Connects with Shopify, WooCommerce and your shipping partners, plus an API for OTPs and order updates.
- Broadcasts that grow with you. Send campaigns to all your contacts, schedule them and retarget people who engaged.
- Everything included. Team inbox, AI agents, flows, automations and a built-in CRM.
- Pay once. Lifetime access and lifetime free updates. Your price does not rise as your list grows.
- Done for you. Complete setup by our team, with 1 month of tech support.
Interakt vs Whatsen for online stores
- Order updates. Send order and delivery updates through the API, as utility templates.
- Store integrations. Connect Shopify or WooCommerce and your shipping partners.
- Campaigns. Broadcast new arrivals and offers, then retarget the people who engaged.
- Support. Answer product questions 24/7 with AI agents and hand off to your team when needed.
- Repeat buyers. Segment customers by what they bought and send drip campaigns.
Checklist before you switch from Interakt
- Export contacts and tags.
- List templates with their name, text and category.
- Note store and shipping integrations to reconnect.
- Check your plan end date and billing cycle.
When Interakt may still suit you
If your contact list is small and you only need WhatsApp for a short time, a subscription can work. If your list is growing and you plan to use WhatsApp for years, a one-time platform keeps your cost flat.
How to switch from Interakt to Whatsen
- Export your contacts and list your message templates.
- Fill the contact form. Our team calls you with the details.
- We set up the WhatsApp API in your own Meta account and install Whatsen on your server.
- Your existing WhatsApp API number moves with you. Templates are added and approved again.
- You reconnect your store and start sending. See how to move your number.
Frequently asked questions
What is a good Interakt alternative?
Whatsen is an Interakt alternative with no monthly fee. It includes a team inbox, broadcasts, AI agents, flows, automations, a CRM and Shopify and WooCommerce integrations.
Does Whatsen charge by number of contacts?
No. Whatsen is a one-time payment, so your platform cost does not rise as your contact list grows.
Can I move my number from Interakt to Whatsen?
Yes. Your existing WhatsApp API number moves with you. Templates are added and approved again, and our team handles the setup.
Does Whatsen work with Shopify?
Yes. Whatsen connects with Shopify, WooCommerce, your website, shipping partners and your CRM.
Can Whatsen send order updates automatically?
Yes. Whatsen has an API for OTPs and order updates, and automations send messages when a trigger fires.
Are AI agents included in Whatsen?
Yes. AI agents, flows and automations are part of Whatsen, not add-ons.